Services

Our Transformational Change and Consultancy Service can point at a strong track record of delivering sustained, embedded change and continuous improvement. We use the latest innovative thinking, best practice and years of experience to help our clients:

Deliver Programmes of work and projects from one-off projects to large scale organisational change programmes
Redesign services and systems
Tactical thinking
Quality improvement
System management and resilience planning
Create meaningful business cases for change
Implement turnaround support and advice
Conduct detailed reviews, evaluation, deep dive analysis and diagnostic assessment
Lead effective stakeholder engagement to sell the benefits of change
Develop management and performance reporting to better inform their work
Design and implement risk management systems
Build and introduce reliable forecasting models and tools
Quality assure their work
Advise on data security processes
Ensure intended outcomes of change programmes have been delivered, embedded and validated

Making our own business case

Our team have recently:

Led a successful and comprehensive change and improvement programme within a healthcare organisation externally verified by system regulators and key stakeholders
Supported a failing school “causing concern” to design and implement a successful federation, leading to improved leadership and teaching acknowledged by Ofsted as a “good” school within one inspection cycle
Introduced a comprehensive three-lines of defence risk management system within a complex organisation including assessments of operational and strategic risk causes and consequences, mitigation mapping, and measuring and recording the organisations risk appetite
Introduced a transformational process change for a complaints handling client, which delivered efficiency savings each year of £2 million (equivalent to a 10% saving on annual budget), improved customer service and productivity
Designing and introducing a new data capture and reporting system to establish the extent of data security incidents occurring within a large scale organisation; conducting a deep dive analysis of the resulting data and rolling out an action plan which led to an 80% reduction in adverse data security breaches, reducing the organisations exposure to a significant fine being issued by the Information Commissioner