Services
Our Transformational Change and Consultancy Service can point at a strong track record of delivering sustained, embedded change and continuous improvement. We use the latest innovative thinking, best practice and years of experience to help our clients:
- Deliver Programmes of work and projects from one-off projects to large scale organisational change programmes
- Redesign services and systems
- Tactical thinking
- Quality improvement
- System management and resilience planning
- Create meaningful business cases for change
- Implement turnaround support and advice
- Conduct detailed reviews, evaluation, deep dive analysis and diagnostic assessment
- Lead effective stakeholder engagement to sell the benefits of change
- Develop management and performance reporting to better inform their work
- Design and implement risk management systems
- Build and introduce reliable forecasting models and tools
- Quality assure their work
- Advise on data security processes
- Ensure intended outcomes of change programmes have been delivered, embedded and validated
Making our own business case
Our team have recently:
- Led a successful and comprehensive change and improvement programme within a healthcare organisation externally verified by system regulators and key stakeholders
- Supported a failing school “causing concern” to design and implement a successful federation, leading to improved leadership and teaching acknowledged by Ofsted as a “good” school within one inspection cycle
- Introduced a comprehensive three-lines of defence risk management system within a complex organisation including assessments of operational and strategic risk causes and consequences, mitigation mapping, and measuring and recording the organisations risk appetite
- Introduced a transformational process change for a complaints handling client, which delivered efficiency savings each year of £2 million (equivalent to a 10% saving on annual budget), improved customer service and productivity
- Designing and introducing a new data capture and reporting system to establish the extent of data security incidents occurring within a large scale organisation; conducting a deep dive analysis of the resulting data and rolling out an action plan which led to an 80% reduction in adverse data security breaches, reducing the organisations exposure to a significant fine being issued by the Information Commissioner